Privacy and Cookies

Who are we?

We are Polleo Adria doo, OIB: 12791380945, Zagreb, Samoborska cesta 134 ("Polleo Adria"), and for the purposes of this privacy and cookie policy ("policy") and applicable personal data protection rules (including, but not limited to, the General Data Protection Regulation), we are considered the data controller. In this policy, Polleo Adria is also referred to as "Polleo," "we," "us," or derivatives of these terms.

Introduction

This policy may change at any time. All changes will be made available to you as our users. You will also be notified of any changes, corrections, or additions to this policy via email (if possible) to your email address or through another suitable and easily visible method.
The purpose of this document is to precisely explain what we do with your personal data.
This document describes how we collect, use, and process your personal data and how we fulfill our legal obligations to you.
Your privacy is important to us, and we care about the security and protection of your rights.
If you are not satisfied with any part of this notice, you may have the right to assert any of the rights listed below.

Information we collect from you

We collect data from you that allows the smooth operation of our website and provides you with the best possible experience on our website. Generally, we distinguish between (a) personal data that you provide to us, and (b) personal data that we collect automatically, and (c) personal data that we receive from another source.

Personal data you provide to us

For example, we collect data that you provide when you register on our website, when you request our newsletter, or order any of our products - in all such cases, you fill out certain fields or click on a specific button, thereby possibly providing us with personal information. We also collect data through surveys, when you contact our customer service, or participate in a contest or competition that we organize. When you provide feedback on a product or object to a particular product, it is also possible (or likely) that we will collect some personal data from you. We collect all this data either by your consent for such collection or because we need such data to fulfill contractual obligations (for example, when we need to respond to a specific product complaint). For the purposes of this policy, consider these as personal data that you provide to us.

Automatically collected personal data

There are also personal data that we collect automatically, which are data recorded when you use our websites or certain services.

Whenever you use our website or, for example, read our email, certain data (which are not necessarily personal data) are created and collected automatically. For example:

• When you visit our website, we use "cookies." A cookie is information that a website stores on your computer that you visit. Cookies usually save your settings, website settings, such as the preferred language or address. Later, when you reopen the same website, the browser sends back cookies belonging to that site. This allows the site to display information tailored to your needs. Cookies can store a wide range of information, including sometimes personal data (such as your name or email address). However, this data can only be stored if you allow it - websites cannot access information that you have not given them, and cannot access other files on your computer. Default activities of storing and sending cookies are not visible.
• More about cookies can be found below in this policy.
  In addition to cookies, we may also see data about the type of device you use to access our website, including which specific device you use, what operating system you use, what its settings are, and for example, why the website crashed. For example, different information may be displayed depending on whether you are using a personal computer or Mac, an iOS device, or an Android device.

When you visit our stores, you should generally know that for security reasons, some may be under video surveillance. Such video surveillance may record you during your visit to our store. We collect such data for the purpose of legitimate interest, and for the purposes of this policy, they are considered as personal data that we collect automatically.

Personal data we receive from another source

Finally, it is also possible that we will receive personal data about you from another source. For example, it is possible that we receive data about you through 'social networks' if you like our page on Facebook or start following us on another 'social network.' In that case, we may receive personal data about you from that 'social network' in accordance with their privacy policy, which we will consider as personal data that we receive from another source.

Generally, we use your personal data for the purpose of providing our products and services, operating our website, communicating with you, improving our products and services, and maintaining the security of our website. We can also use your personal data for other purposes, but we will inform you about this at the time of collection and ask for your consent when it is necessary for this purpose.

Children's data

This site and our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under the age of 16.

We encourage parents and guardians to monitor and participate in the online activities of their children.

If we find that we have collected personal information from a child under the age of 16 without the consent of the child's parent or guardian, we will delete that information as soon as possible. If you believe that we may have collected information from or about a child under the age of 16, please contact us.

We will update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

You can see when this privacy policy was last updated by checking the "last updated" date displayed at the top of this privacy policy.

Should you have any questions about this policy or our use of your information, you can contact us by sending an email to: info@polleosport.hr

Supervisory authority contact details:

Agencija za zaštitu osobnih podataka (AZOP)
Martićeva ulica 14
10000 Zagreb, Croatia
+385 1 4609 000
info@azop.hr

If you wish to exercise any of your rights, please contact us by sending an email to: info@polleosport.hr

If you wish to lodge a complaint about the way we handle your personal information or the way we handle a complaint, you can contact the supervisory authority in your country. You can find your supervisory authority on this website: https://edpb.europa.eu/about-edpb/board/members_en

You have the right to complain to the Croatian Personal Data Protection Agency (AZOP) about our collection and use of your personal data. Contact information for AZOP can be found on their website: https://azop.hr/